Our Process
Quality Workmanship
We are a family run company with over 30 years experience who pride ourselves on the quality of our workmanship. We are a bespoke company that provides a personal service to every customer. We tailor each project to our customer needs.
We have a wide range of finishes and designs which we manufacture and install too. Each project is assigned a Dedicated Service Support Manager who will put all your concerns at ease. This individual will be responsible for the Project Team that consists purely of experienced and vetted operatives.
All our work is signed, sealed and delivered with the Touchwood Guarantee when it comes to quality workmanship. To give you additional peace of mind, our company has _____ trade accreditation.
Our Services
1. Project Manager
a dedicated Project Manager will be assigned to oversee your refurbishment project. They'll be your main contact for the duration of the project. They're responsible for making sure you're completely satisfied with the work.
2. Site Visit
Free advice about a range of possible solutions to meet planned budget. Your Project Manager will gather all necessary information and provide insights to saving money and achieving optimal results.
3. Free Quotation
Detailed costing including all labour and materials for all refurbishment options discussed.
4. Acceptance Meeting
Preliminary meeting with your Project Manager to discuss the final details before the refurbishment work starts and that all expectations are discussed and agreed.
5. Project Scheduling
Drawing up a schedule of the work for approval to meet all specific client requirements.
6. Project Live
Including site visits, adjustments to the schedule if required the programme and arranging deliveries of materials and third-party services. Identify adjustments to plans and resolution of issues.
7. Project Completion
Snagging process with the Project Manager to ensure final tasks have been addressed.
Our Range
We offer a large range of styles and finishes which are bespoke bearing your brief in mind throughout. We are so confident with the quality of our workmanship that we offer a 10-year warranty on our basic ranges. All our manufacturing is in house.
Our Portfolio